Time Warner Sucks!

I literally loathe Time Warner Cable. It is probably one of the worst functioning companies I have ever been exposed to.

A few reasons:

1. My TV never works.

2. My Internet is slow. Glacial.

3. My phone line is linked to the internet and sometimes they both go down and I have an iphone, so it does happen that I am effectively cut off from the outside world.

My main complaint is the cable.Let me tell you about how bad it is:

The remote never seems to turn on the cable and tv with one push of a button. It always takes about four or five intense pushes for me to get the tv on.

Then I try to hit guide or list. There is a nice lag on the screen and it may or may not go blank for a few seconds.

If I push the select up button(not channel up, the other one) it scrolls up uncontrollably until I turn off the TV.

The sound often cuts out for endless periods of time. I then have to reboot the box.

We called and complained about the box, and they gave us a new one, which was even worse!!! The lag was unbearable. So we called again, and they brought us back the old one. It seems that no matter what, they cant provide us with a product that works!

What are some other options for cable in NYC? What have you guys heard about Fios? RCN? Direct TV?

For a couple as obsessed with technology (and tv) as we are, these technological problems are unacceptable!!!!